Damages and issues
You will have 7 days to inspect your order upon reception and contact us if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. In case if your item is damaged upon arrival, you are eligible for a free replacement. No refunds are given in this case. Shipping fees will be paid by us. There is no need to return a faulty item.
If you inspect your item later than 7 days after delivery, you are not eligible for a refund.
30-days money back guarantee
We have a 30-days return policy, which means you have 30 calendar days since your order is delivered to request a refund if your item works not as expected during normal use. This includes product condition issues upon arrival, installation issues, compatibility issues.
To start a return process, you need to fill the form by the link below and wait 2-5 business days for an approval.
If your refund request is approved, we will either send you a shipping label (only for the US orders), or you will have to ship the item by yourself, depending on the item you have purchased. In many cases you may not need to return the item to get a refund. In case of sending you a shipping label, the return fee of $10 will be deducted from the refund amount.
The return shipping destination depends on a warehouse which has been used to fulfil your order. Depending on the items, it may be either US, EU or PRC.
We will need you to share a return shipment tracking number.
After the item is received and inspected, if all conditions mentioned above are met, we will refund you to the original payment method. Please note that we cannot refund to any other payment methods.
Please consider we may reject your return request if you have not returned the item within 60 days after the return request was approved.
In case of faulty or damaged items, we may approve a refund request without return.
Product does not fit
In case if the product does not fit your configuration, you are eligible for an exchange to any other product that might fit. You will pay the price difference or be refunded with the price difference. In case if you refuse an exchange, you can request a full refund. You will need to return the product. We will provide a shipping label (only for the US) and deduct a $10 restocking fee from the refund amount.
In the "product does not fit" case, in order to approve your request, we will require a photo or video proof of the problem to make sure you do not abuse the refund policy.
Buyer's remorse
We do not accept buyer's remorse as a valid reason for refund/return. Examples of buyer's remorse include but not limited to: "changed my mind", "chose another option from another shop", etc. PayPal and card networks (Visa, MasterCard, etc.) do not accept buyer's remorse as a valid reason for refund as well. Please be mindful and decide carefully if you need an item before ordering it.
However, in many cases we can provide a partial refund of 50% of the item cost. In this case we will provide you with a return shipping label (only for the US) and deduct the shipping cost from the refund amount.
The above buyer's remorse policy does not work for the UK and EU countries. In case if you ordered to the UK or EU, you are eligible for the 14 day cooling off period, which is described below.
Warranty
Many items in our store include 1 or 2-years warranty, which allows you to replace a faulty item for free. In case if a faulty part of the item is replaceable separately, this part will be shipped to you for free instead of the whole new product. The warranty does not allow you to get a refund for the item.
European Union 14 day cooling off period
Notwithstanding the above, if the products are being shipped into the European Union or the United Kingdom, you have the right to cancel or return your order within 14 days, for any reason and without a justification. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the digital receipt or proof of purchase.
Exceptions / non-returnable items
Currently all items in our store are returnable. You can also claim a refund for the Extended Warranty if none of the products are used and all of them are returned.
Refund due to items not received
If your package has not arrived within 60 business days, you may request a full refund by contacting us via email. Please note that Paragon Faucets is not liable for replacing or refunding packages delivered to an incorrect address provided by the customer. If you wish to have the parcel re-shipped due to an address error.
Refunds
We will notify you once we have received and inspected your return. You will be automatically refunded on your original payment method within 1 to 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If a refund has been requested but the customer fails to return the package within the specified time frame, Paragon Faucets reserves the right to close the refund request after 60 days of inactivity. Please note that refunds will not be processed unless the return is completed in accordance with our return policy. In case of damaged or faulty products, we process the requests without returns.
Kitchen Faucet with Single Handle
The Oulanka Contemporary Commercial Kitchen Faucet combines professional performance and modern elegance in one solid brass fixture. This premium commercial kitchen faucet delivers exceptional durability and functionality while adding a sleek contemporary touch to your kitchen.
2-Mode Pull-Down Sprayer
Switch between aerated stream and powerful spray with ease. The pull-down braided hose, high-arc commercial spring design, and 360-degree swivel spout provide maximum flexibility and reach every corner of your sink.
Built for Everyday Performance
Crafted from lead-free solid brass with premium ABS components, this faucet is engineered for long-lasting durability. The ceramic disc cartridge ensures smooth operation and reliable leak-free performance for years of daily use.
Premium 5-Layer Nano & PVD Finish
The advanced Nano & PVD coating resists fingerprints, water spots, oil stains, corrosion, and everyday wear. Its easy-to-clean surface helps maintain a polished appearance with minimal maintenance.
Key Features & Specifications
Material: Premium lead-free solid brass construction
Available Finishes: Matte Black, Chrome, Brushed Nickel, Gold, Gunmetal
Handle: Single lever control for hot and cold water
Sprayer: 2-mode pull-down (Stream & Spray)
Spout: 360-degree swivel high-arc commercial spring design
Valve: Premium ceramic disc cartridge for leak-free performance
Finish: 5-layer Nano & PVD coating with anti-fingerprint, anti-stain, and corrosion-resistant protection
Water Pressure: Suitable for minimum 0.05 MPa (0.5 bar)
Installation: Includes mounting hardware and hot/cold water supply lines
SPECIFICATIONS
High-concerned chemical
None
Number of Handles
Single Handle
Valve Core Material
Ceramic
Control Type
Single Lever
Spout Type
Pull-Down
Swivel
360°
Modes
2 Modes – Stream, Spray
Supply Lines
Included
Applicable Type
Kitchen Faucet
Surface Finish
Brushed Nickel / Matte Black / Gold
Surface Technology
Nano & PVD Coating
Installation Type
Deck Mounted
Number of Holes for Installation
Single Hole
Valve type
Ceramic Plate Valve Core
Main Material
Lead-Free Solid Brass
Warranty
2 Years
Dimensions
What is included
Oulanka - Commercial Single-Handle Kitchen Faucet with Dual-Outlet High-Arc Spring Sink TapRegular price$329.90Sale price$249.90You Save $80.00
Crafted from lead-free solid brass and equipped with a premium ceramic disc cartridge, the Oulanka faucet delivers smooth handle operation, dependable leak-free performance, and long-lasting durability.
MODERN & ELEGANT
NANO & PVD FINISH
Advanced 5-layer Nano & PVD coating protects against fingerprints, oil, stains, corrosion, and daily wear while maintaining a sleek contemporary appearance for years.
EASY INSTALLATION
READY FOR YOUR KITCHEN
Designed for single-hole deck-mounted installation, the Oulanka faucet includes the required mounting hardware and hot and cold water supply lines for a quick, secure, and hassle-free installation.
COMMERCIAL PERFORMANCE
2-MODE PULL-DOWN SPRAYER
Switch effortlessly between a gentle aerated stream and a powerful spray. The pull-down hose and 360° swivel spout provide maximum flexibility for rinsing, washing, and cleaning every corner of your sink.
DESIGNED FOR MODERN KITCHENS
360° FULL ROTATION
The high-arc commercial spring design rotates a full 360 degrees, providing complete sink coverage and making it easy to clean large pots, pans, and every corner of your workspace.
Customer Reviews
Customer Reviews
Overall rating: 5.0 / 5 from 12 reviews.
Beautiful product. The flow is very nice and controlled. It’s not gigantic or an eyesore. It makes a nice feature to our kitchen. The feel of the sprayer in my hand is comfortable. It’s heavy duty and high quality. The temperature flow and ease are well controlled. It doesn’t shift from hot to cold dramatically, but you also don’t have to wait long for it to get hot. I’m pleased with the pace.
The price was right for us. If you are looking for high quality low cost buy this product. You won’t be disappointed.
Great Quality Faucet - I bought this faucet because I was updating my kitchen and it was a great price. The installation was easy and the quality exceeded my expectations. It beautiful and very functional. I like the fact I can leave the water on and use the two separate heads. The warranty is great and the company reached out to me after I sent in warranty and asked for longer water lines.
So far it’s an excellent faucet! Good quality, extremely good pressure and a solid built piece. Very easy to put together and a very good buy for the price. Added a couple pics to show with the dark granite.
Works great, good pressure, no leaks, everything stays in place and is pretty tight. Modern and looks as good as top brand faucets. Wife and family like it and have no issues at all. I was considering a top brand faucet, but after reading reviews and doing a little research, i went with this one, and am very satisfied. Hopefully it lasts a long time but seems to be built solid.
Works great! I now gave no leaks. I performed a complete sink components replacement using a Kohler 4 hole sink. I drilled an extra hole in the deck plate for my dishwasher air gap. I like the functionality of this faucet. It's a little learning curve for the family but it has really strong water flow. Easy to install. It's an easier experience installing on a new sink before you put the sink in.
Wow! It beautifully complemented my sink and countertops with the gold accents. Installed easily enough, and has been working well. I love the 2 different water flow options, especially the spray, although that can get water sprayed everywhere. Still loving it. Thanks!
This faucet, not only is it an extremely handsome looking, it is extremely well made my handyman installed it in less than one hour w/o one issue. Don't hesitate to buy this faucet. It is of superb quality.
This faucet turned out to be much nicer than expected. I got the brushed nickel to match my soap dispenser. This is a heavy duty faucet and I expect that it will last many years. The quality, I found, to be superior and much better than previously purchased kitchen faucets. The installation of this faucet turned out to be way easier than I anticipated. Generally when replacing a faucet, especially a kitchen sink faucet, it requires an individual to almost be a contortionist. The installation of this faucet took me less than half an hour: that was removing my old faucet and installing the new one. I am not a professional plumber, but I believe this faucet can be installed by just about anyone. One of the best things that they did was when tightening the nut under the sink, it only needs to be tightened hand tight. I highly recommend this faucet not only for looks and durability, but for ease of installation.
LOVE this faucet! I picked it out because of the separate faucet from the sprayer. The water pressure of the sprayer is truly impressive. I love I can move the sprayer out of the way and use JUST THE FAUCET! Truly glad I chose this! The sprayer is higher than the faucet but does not bother me! I can hang the wash cloth over the sprayer bar! Definitely recommend!
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout, unless your order qualifies for FREE shipping. We run discounts and promotions all year, so stay tuned for exclusive deals.
How long will it take to get my order?
It depends on your location. Allow 1-2 days to process the order, and 5-14 business days for shipping. International order may take up to 20 business days to deliver. Delivery details will be provided in your confirmation email so you can track your order.
Where do you ship from?
We operating with multiple warehouses across the world. The biggest warehouse is located in the US. Also we have warehouses in the UK, CN, and AU. We cannot promise an order will ship from the closest warehouse, as it depends on the available inventory, team, and public holidays of the location.
What shipping methods do you use?
We automatically pick the fastest shipping provider available for your location. It might be UPS, DHL, FedEx or any other that currently works faster.
How can I return my order?
We want all of our customers to be 100% satisfied. If you are sure we cannot fix the problem that has occurred, you can definitely return the product.
Most faucets are made of solid lead-free brass to be rust-resistant. Some other faucets use rust-resistant stainless steel. Please check the "Specifications" section of a specific product.
What are the lengths of the supply lines?
About 15" (38cm).
Will it fit my country's piping standard?
Yes, we ship the correct piping standard for your country according to your shipping address.
PAYMENT
What payment methods do you accept?
PayPal & Apple Pay
How secure is my payment?
Paragon Faucets is committed to protecting your personal information and providing a secure online experience. We use industry standard encryption and password protection technologies with SSL (Secure Socket Layer). Sensitive information including any type of payment information is not stored on our servers.
All credit card numbers are processed through PayPal payment gateway. The payment gateway is certified to PCI Service provider Level 1. This is the most stringent level of certification available in the payment industry.
Savings Await!
Upgrade now and get Oulanka for $249.90 instead of $329.90.
Make your kitchen stand out!
2-YEAR WARRANTY INCLUDED
FREE INSURED SHIPPING WITHIN 
